Deliveries
All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
(see below). Your card statement will read Heavenly Bodice to ensure discretion. 
All goods that are dispatched are sent by a Recorded service. This means goods will not be left on the door step or with neighbors. This enables a fully discreet service and your customers confidentiality. We subsidise all the delivery charges, so you actually pay less than what it is costing to dispatch goods. Goods that are in stock are dispatched within a working day. If for any reason we are out of stock, we would expect to dispatch the goods with in about 12 days. All our products are imported from the United States and China so delays of up to 28 days may occur. If you are not in when their parcel arrives Royal Mail will keep the package at their local depot for 7 days enabling them to pick it up. After 7 days the parcel then returns to us.   
UK
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 1.35kg. Over this weight then goods are sent via a courier service. Southern Ireland
Goods are dispatched by Royal Mail International Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via a courier service and unfortunately is charged at a International shipping rates as this is classed as Europe Europe
Goods are dispatched by Royal Mail International Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via a courier service. Rest of World
Goods are dispatched by Royal Mail International Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via a courier service. UK Delivery charge:- All UK orders will be shipped FREE OF CHARGE if the order value is over £35.00. If the order value is below that, then there is a flat rate fee of £2.99 Europe and Southern Ireland Delivery charge:- All orders will be a flat rate of £9.00 Rest World:- All orders will be a flat rate of £15.00 * These prices are a guide only. Most standard orders will fall into the above break down but we reserve the right to pass on any additional costs if the parcel is especially heavy and requires additional courier charges. Back Orders and Split Deliveries:-
If their has been a manufacturing delay or something has been out of stock on your order for 12 days then we are happy to split or back order part of the waiting order. The delivery charge on the second delivery for the order will be charged at cost. Please note: We will not do this on an order unless the item has been waiting more than 12 days. Redelivery Charges.
Occasionally customers fail to pick up their order from the local depot once the initial delivery attempt has been made if they were out. After a week the parcel is shipped back to us. Unfortunately the redelivery charge to dispatch the goods back out is not subsidised. UK Re-delivery Charges:-
Royal Mail - £3.50
Courier - £5.50 Europe and Rest of the World:-
Royal Mail - £Cost
Courier - £Cost |
